1-Year Warranty
Refurbished/Rebuilt parts: All refurbished/rebuilt parts carry a 1 year warranty that is established once the core (your original unit) is returned. We have a strict “no core, no warranty” policy. The core charge is a deposit to replace any physically damaged core components or core that is un-rebuildable. While the core charge may not be fully refunded due to such damages, it does not establish a warranty. All cores must be returned within 30 days of receipt of your order.
New parts: wholesalepartexpress.com offers a limited 1 one year warranty on all parts. The warranty period begins when the part is received by the customer. The warranty covers replacement parts (all parts are warranted on an exchange basis) and the absence of a replacement will merit a full refund to the customer. The sales invoice is required for the approval of replacement or refund. In addition to the warranty that we offer, the item may also be covered by an extended warranty that was made available to you shortly after checkout was completed. The warranty offered by wholesalepartsexpress.com covers the replacement of damaged or defective parts, while the warranty offered by the manufacturers may change from time to time and depending on the case, according to the rules the manufacturer imposes.
General Warranty Applicability
During the warranty period, we will replace any part that fails due to a defect in materials or workmanship under normal use and service after proper installation. All parts must be inspected to determine the reason for failure prior to replacement or refund. The inspection process takes 2-3 business days. This warranty is not transferable. You must be the original purchaser of the part and still own the vehicle on which it was installed. If a part is replaced under warranty, it is considered a claim on the warranty and concludes the original warranty period.
Refunds will only be considered if the part has no signs of installation and is shipped back along with your original sales receipt within 10 business days from the original date of delivery. Refunds will be issued at our discretion.
THIS LIMITED WARRANTY DOES NOT COVER LABOR COSTS OR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS, BUT NOT LIMITED TO, PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, RENTAL VEHICLE CHARGES, TOWING CHARGES OR ACCOMMODATIONS RESULTING FROM A DEFECT IN OR FAILURE OF THE PART.
This limited warranty represents the exclusive remedy for any product defect or failure and the total liability of Wholesalepartsexpress.com and its subsidiaries and affiliates (“sfar”and/or “MOTOTEKNIKA”) for any part it warrants. Wholesalepartsexpress.com MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, CONDITION OF ANY KIND OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimers of implied warranties. Therefore all implied warranties that may apply to your part are limited to the duration of this written warranty. Some states also do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental, special or consequential damages, so the above information may not apply to you. This warranty gives you specific rights, and you may have other rights which vary from state to state. Wholesalepartsexpress.com does not authorize any person to vary the terms, conditions or exclusions of this warranty. If any provision of the warranty should become invalid or unenforceable because of any laws, the remaining terms and provisions of the warranty shall remain in full force and effect. To the extent allowed under local law, the remedies provided in this Limited Warranty Policy are the customer’s sole and exclusive remedies.
What is not covered by the warranty?
- Any amount that exceeds that of the original sale (labor, car rental, anguish etc…).
- Part damage or failure because of abuse, misuse, improper repair or maintenance, improper installation, alteration, or modification.
- Freight charges, cost of removal of parts, normal wear and tear, and consequential or subsequent damage.
- Lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. The customer must coordinate with the shipping company instead.